June 3rd, 2024

London Fire Brigade Policy Change

Adapting to the London Fire Brigade’s New Policy: Enhancing Fire Safety in Non-Residential Buildings

As of October 2024, businesses in London will need to adapt to a significant change in how the London Fire Brigade (LFB) responds to automatic fire alarms (AFAs). The LFB's new policy will alter its response protocol for AFAs in non-residential buildings, only responding to confirmed fires during daytime hours, except for specific exempt buildings. This policy shift is expected to have a considerable impact on businesses across London, requiring them to bolster their fire safety measures and ensure compliance with updated regulations.

The Impact of False Alarms on Emergency Services

False alarms have long been a burden on fire brigades worldwide, and London is no exception. According to recent fire statistics, a significant portion of LFB call-outs are the result of false alarms. In 2017-2018, the London Fire Brigade reported numerous incidents of false alarms, leading to unnecessary deployments. These false alarms not only waste valuable resources but also potentially delay responses to actual fire emergencies, putting lives and property at risk.

The LFB’s new policy aims to mitigate these issues by ensuring that their resources are directed towards genuine emergencies. For businesses, this means a greater emphasis on maintaining and managing their fire alarm systems to reduce false alarms and ensure that real fire incidents are promptly detected and reported.

Ensuring Compliance and Enhancing Fire Safety

With the introduction of this policy, businesses in London must take proactive steps to comply with the new regulations and enhance their fire safety protocols. Regular fire risk assessments, employee training, and the implementation of robust fire alarm systems are essential measures that can help businesses adapt to these changes.

Drax Technology offers a range of advanced fire alarm management solutions that can significantly aid businesses in this regard. Our products, such as SafeVue, AMX, and AMX Connect, are designed to provide comprehensive monitoring and management of fire alarm systems, ensuring that businesses can effectively differentiate between false alarms and actual fire incidents.

SafeVue: Real-Time Monitoring for Enhanced Safety

SafeVue is an innovative fire alarm monitoring system that provides real-time visibility into your fire alarm network. By offering detailed insights and alerts, SafeVue enables businesses to quickly identify and respond to potential fire incidents. This real-time monitoring is crucial under the new LFB policy, as it ensures that any fire alarms triggered during daytime hours are swiftly verified, and appropriate action is taken.

SafeVue’s user-friendly interface allows for easy management of multiple fire alarm systems from a single platform. This centralised approach not only simplifies the monitoring process but also enhances the overall efficiency of fire safety management. By integrating SafeVue into your fire safety strategy, you can ensure that your business is well-prepared to comply with the new LFB regulations and respond effectively to any fire incidents.

AMX: Comprehensive Fire Safety Management

The AMX system by Drax Technology offers a comprehensive solution for managing all aspects of fire safety. From monitoring fire alarm panels to conducting regular fire drills and risk assessments, AMX provides businesses with the tools they need to maintain high safety standards. With its robust data tracking and reporting capabilities, AMX ensures that all fire safety activities are documented and compliant with regulatory requirements.

One of the key features of AMX is its ability to integrate with various fire alarm panel manufacturers, making it a versatile solution for businesses with diverse fire safety needs. This flexibility ensures that your fire alarm system is always up-to-date and capable of meeting the demands of the new LFB policy.

AMX Connect: Seamless Integration and Communication

AMX Connect is an extension of the AMX system that focuses on enhancing communication and integration between different fire safety systems. By providing seamless connectivity between fire alarm panels, emergency lighting systems, and other critical safety infrastructure, AMX Connect ensures that all components of your fire safety strategy work together harmoniously.

This integration is particularly important under the new LFB policy, as it allows for quicker verification of fire alarms and more efficient coordination during emergencies. With AMX Connect, businesses can ensure that their fire safety systems are always in sync, providing a cohesive and effective response to fire incidents.

The Importance of Regular Training and Awareness

In addition to implementing advanced fire alarm management solutions, businesses must also focus on regular training and awareness for their employees. Understanding the new LFB policy and knowing how to respond to fire alarms are crucial aspects of maintaining a safe working environment.

Regular fire drills and training sessions can help employees become familiar with the new protocols and ensure that they know what to do in the event of a fire. This preparedness is essential for minimising risks and ensuring a swift response during emergencies.

Supporting Compliance with the Regulatory Reform (Fire Safety) Order 2005

The new LFB policy also emphasises the importance of complying with the Regulatory Reform (Fire Safety) Order 2005. This regulation requires businesses to conduct regular fire risk assessments, implement appropriate fire safety measures, and ensure that all employees are adequately trained.

Drax Technology’s solutions are designed to support compliance with these regulations by providing detailed tracking and reporting of fire safety activities. With our advanced monitoring and management tools, businesses can easily document their compliance efforts and ensure that they meet all regulatory requirements.

The Role of Data in Enhancing Fire Safety

One of the key benefits of Drax Technology’s solutions is their ability to collect and analyse data related to fire safety. This data-driven approach allows businesses to identify patterns and trends in fire alarm activations, helping them to pinpoint potential issues and take corrective action.

By leveraging data insights, businesses can continuously improve their fire safety strategies and ensure that they are always prepared for any emergencies. This proactive approach not only enhances safety but also helps to reduce the likelihood of false alarms and improve overall compliance with fire regulations.

Preparing for the Future of Fire Safety

As fire safety regulations continue to evolve, businesses must stay ahead of the curve by adopting the latest technologies and best practices. The new LFB policy is a reminder of the importance of maintaining robust fire safety systems and ensuring that they are always in optimal condition.

Drax Technology is committed to helping businesses navigate these changes by providing cutting-edge solutions that enhance fire safety and compliance. Our products are designed to meet the highest standards of reliability and performance, ensuring that your business is always prepared for any fire-related emergencies.


The London Fire Brigade’s new policy on automatic fire alarms represents a significant shift in how businesses must approach fire safety. By only responding to confirmed fires during daytime hours, the LFB aims to reduce the burden of false alarms and ensure that their resources are directed towards genuine emergencies.

For businesses in London, this policy change necessitates a proactive approach to fire safety. Implementing advanced fire alarm management solutions, such as Drax Technology’s SafeVue, AMX, and AMX Connect, can help businesses ensure compliance with the new regulations and enhance their overall fire safety strategies.

By leveraging these tools and focusing on regular training and awareness, businesses can create a safer working environment and ensure that they are always prepared for any fire-related incidents. As the UK’s leading technology partner in fire alarm monitoring solutions, Drax Technology is here to support your business every step of the way. Contact us to find out more.

Back to Blog