Ongoing Support That Keeps Your Systems – and Your People – Protected
Our support contracts are designed to give you complete peace of mind. Whether you're responsible for a single site or a national portfolio, Drax Technology’s support packages ensure your life safety systems remain operational, compliant, and fully optimised – without surprises.
With direct access to our expert technical team, guaranteed response times, and proactive system monitoring, you're never left in the dark. We work closely with estates, facilities, and compliance teams to keep systems online, events tracked, and faults resolved quickly – often before they even become a problem.
The Benefits of Getting a Support Plan
Still on the fence? Here’s a quick summary of the benefits of getting a support plan today:
Instant access to experts who know your systems inside and out.
Exclusive AMX software updates and future innovations to improve compliance and performance.
Real-time monitoring and alerts via the SafeVue Cloud Dashboard and App.
Regular expert servicing and site visits to proactively address issues.
Comprehensive training and self-service tools through our enhanced support portal.
Discounted onsite support when in-person help is needed most.
If you’re ready to take your business to the next level with expert support and peace of mind, our support plan is the solution you’ve been looking for.
Let’s Get You Covered
If you’re ready to streamline support, reduce downtime, and ensure total system visibility, get in touch today. We’ll talk you through the options and build a package that fits your site, your systems, and your strategy.
